Solid Waste Service Agreement

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Conditions of Service

All new commercial front load and roll-off customers will be required to make a deposit by cash, check, or credit card with the city utility billing department. The amount of the deposit is dependent on what size and type of container is requested, as well as what material is to be placed in the container.

The term “equipment” as used in this service agreement means all equipment furnished by the City of Sherman in providing commercial waste disposal and recycling services.

Customer's Responsibility for Equipment:
The customer is responsible for all loss and damage to the equipment, other than normal wear and tear or that results from the City of Sherman’s handling of the equipment when providing services. Equipment that has been loaded beyond its normal capacity will become the responsibility of the customer and as such will not be serviced.

If City of Sherman Solid Waste vehicles are not able to service the equipment or otherwise collect the waste due to it being overweight, overfilled, contains nonpermitted waste as defined by the city’s landfill or the Texas Commission on Environmental Quality (TCEQ), or is inaccessible due to parked vehicles, debris, or other obstacles., a trip charge may be assessed to the customers’ account.

Prohibited Materials:
At no time shall the Customer place listed hazardous waste, tires, batteries, oil, gasoline or diesel fuel, appliances with refrigerant, roofing material or construction debris in City of Sherman front-load or roll off containers. If such materials are found, the City of Sherman will either return the equipment and prohibited material to the Customer or properly dispose of the material and charge all associated costs for handling and disposal to the Customer.

Pavement Damage:
The City of Sherman shall not be responsible for damage to Customer’s pavement, driveway, or other driving surface resulting from the weight of its vehicle or container.

The Customer agrees to pay all charges incurred for services and equipment on the terms specified in billing from the City of Sherman.

Customer agrees to indemnify, defend and hold harmless the City of Sherman against all claims, damages, suits penalties, fines and liabilities for injury or death to persons or loss or damage to property arising out of the Customer’s use, operation or possession of the equipment.

By submitting this form you are agreeing to the terms of the above service agreement.

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