Account Maintenance

Change Account Information
Contact the Customer & Utility Services Department at 903-892-7237 or access your utility account online and click Submit Service Request to submit changes to your account. Requests include updating or correcting your personal account information such and contact phone numbers, contact name(s) and mailing address. Only the account holder or previously authorized person may request changes to an account. For changes to the account name, please call 903-892-7237.