Schedule Payments: Customers that are registered with the City of Sherman's website to access their utility account online are able to (1) schedule a one-time payment for a future date; and/or (2) schedule monthly payments for advanced months. For additional details, select Payment Options.
Auto-Pay: Enroll in our Bank Draft program for FREE automated/recurring payments!
By calling 1-877-631-7798 and entering the utility account number and street number from the service address, customers may access up-to-date account information in English or Spanish.
Early Refund of Utility Deposits: Utility accounts that require a deposit are eligible for an early refund for Excellent payment history after a minimum of 12 consecutive billings. For complete details, see Early Refund.
Learn how to avoid being a victim of a utility phone scam.
Go Green: Sign up for Paperless Billing (eBill) to receive your monthly statement electronically.
Notify Me: Subscribe to Notify Me and receive email and/or text notifications when your utility bill is due.