Rates & Fees
Understanding Your Bill
Water Leaks & Conservation
You are here:
Utility Billing Manager
405 N Rusk St
Sherman, TX 75090
Monday - Friday
7:45 am - 5:00 pm
Here to serve, the Utility Billing Department provides the citizens of Sherman with prompt and courteous customer service while maintaining an accurate and efficient billing system.
Utility payments and automated payment options
New utility service requests
Changes to existing utility service and general account inquiries
Combined monthly billing for water, sewer, trash and recycling services
voluntary donation programs
Reading of water and sewer meters
Utility News & Information
Enroll in our
Bank Draft program
for FREE automated/recurring payments!
Pay your bill over the phone
and access recent account history 24/7.
and entering the utility account number and street number from the service address, customers may access up-to-date account information in English or Spanish.
Pay your bill online
and access account information 24/7!
: Effective 7/15/14, to increase online security, the credit card security code will be required when making online payments. This code is the 3-digit number located on the back of your card, to the right of the signature box.
by signing up for Paperless Billing (eBill) to receive your monthly statement electronically.
- subscribe to Notify Me and receive email and/or text notifications when your utility bill is due.
Mon, Dec. 22
Monthly utility bills are due
Wed, Dec. 31
Monthly utility bills are generated
How do I start new service?
How soon could I have new service?
What payment types do you accept?
What are the office hours?
Where is the Utility Billing Department located?
How are sewer charges calculated?
City of Sherman, 220 W Mulberry St, Sherman, TX 75090